Are you passionate about ensuring the success of customers? Do you thrive in a dynamic, fast-paced environment and excel at building strong relationships with your customers? If so, we're looking for you to join our team as a Customer Success Manager at MacStadium.
As a Customer Success Manager (CSM), you will be responsible for maximizing MacStadium’s value to our customers through your ability to ask questions and learn about your customers’ business goals and objectives. This role plays a crucial link between customers and the internal cross functional teams to ensure the customer’s journey with MacStadium’s products and services solves their problems and work towards desired outcomes in achieving their company goals. The ability to build and maintain strong relationships with customers will be an important skill for this role.
This position is incredibly important as we are working with some of the biggest names in tech by providing mission-critical infrastructure for a variety of use cases that require Mac compute. The person filling this role will build deep relationships with MacStadium’s most important customers, and recognize opportunities to solve problems through our growing set of products and services.
This position is a part of our Revenue team, reporting to the Director – Sales and Customer Success, and the highly preferred location is in Atlanta, GA.
MacStadium's current U.S. office locations are in Atlanta, GA and Las Vegas, NV. While it is ideal to have this position located in close proximity to one of our offices, we are open to filling the role remotely outside of the states of Georgia and Nevada (within the United States) for the right candidate.